革新的な
日本語カスタマーサポート
GBJサービスは、革新的なカスタマーサポート・ソリューションを提供し、日本を代表するブランド企業の成長を支えています。



オムニチャネル式日本語CX
GBJサービスは、革新的な日本企業を複数クライアントにもち、高品質なオムニチャネル式カスタマーサポートを日本国内(オンショア)で提供しています。さらに、姉妹会社であるGlobeeを通じて、国境を超えた(クロスショア)災害に強いカスタマーサポートを提供。マレーシアのクアラルンプールに位置する多言語カスタマーサポートセンターでは、社員として雇用された現地在住の日本人オペレーターが日本語で顧客対応を行います。
物流業界や食品デリバリー業界を代表するユニコーン企業がGBJサービスとGlobeeのソリューション導入によって飛躍的な成功をおさめました。ぜひ詳細をご覧ください。

実績ある在宅ワーク体制で業界をリード
GBJサービスは、革新性を第一に考える企業文化をさらに強めるために設立された、いま急成長を遂げている日本語カスタマーサポート企業です。ぜひお問い合わせください。

私たちと一緒に成長しましょう!
GBJサービスは、革新性を第一に考える企業文化をさらに強めるために設立された、いま急成長を遂げている日本語カスタマーサポート企業です。ぜひお問い合わせください。
私たちが得意とする業界
当社の幅広い顧客エンゲージメントソリューションにより、フォーチュン500企業、繁栄しているユニコーン、高成長のテックスタートアップに最適なプロバイダーとなっています。 私たちはまだ自分自身を証明する機会を避けていませんが、私たちのコアの強みは次のとおりです。
健康とウェルネス
健康とウェルネス
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スマートホーム
スマートホーム
詳しくはこちら
テクノロジーとソフトウェア
テクノロジーとソフトウェア
旅行とホスピタリティ
旅行とホスピタリティ
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Media and Communications
Media and Communications
Financial Services
Financial Services
Logistics and Supply chain
Logistics and Supply chain
詳しくはこちら
Retail
Retail
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Smart Energy
Smart Energy
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Gaming
Gaming
詳しくはこちら
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News and Insights

Elevate Your Career
Our 10,000 Everisers across the globe love their jobs and we love them back. Learn more about opportunities for you to gain valuable professional experience as you elevate the customer experience of those we serve.


Proactive Innovation
Everise proactively innovates and suggest ideas about how they can do more instead of just getting comfortable.
Leading Healthcare Insurer
Vice President

People-first Support
Thank you for remembering that Ms. •••••• is a person, one who just wanted to feel like someone heard her and felt her issue matters. She is not just a member or a number, but she is first and foremost a human being. We can all be good at what we do when we want to be, but you sir showed us what great looks like.
Leading Home Wifi Hub
Satisfied Customer

5-Star Customer Experiences
Absolutely incredible customer service!!! •••••• was so friendly and responded right away to go out of her way to help me! I seriously couldn’t have asked for better customer service. 5 stars! Outstanding in my book! I am a Director of Sales and Marketing for •••••• Hotels and I only wish I could steal her to work for me! 🙂
Leading Smart Home Hub
Customer Review

5-Star Customer Experiences
I am 75 years old and not a tech-savvy. This young man walked me through on how to set the ringer. He was so kind and patient. He certainly made your company looked good. Thank you very much. I just wanted to express my appreciation.
Leading Consumer Technology Brand
Customer

Your #1 Vendor
No other provider holds a candle next to them
Leading Marketplace for Home Services
Vice President

Preventing Issues Before They Happen
The quality team has been making immense progress in the area of Dogfood and utilizing that key resource for information to help prepare for the issues that could arise in mass production. The information we've able to leverage from the Systematic Insights model has been critical to understanding where our teams should focus.
Strategy & Product Development, Tech Unicorn
Manager

A Fabulous Product Experience
I’ve been an •••••••• customer for 3.5 year and always heard about their fabulous tech support but never had call to need it. Today I did and I gotta say, the accolades underplayed their fabulosity. It’s not even fair to compare them to anyone else.
Leading Home Wifi Hub
Satisfied Customer

Adaptive Innovation
I’m very pleased with their flexibility, how they’ve shown innovation.
Leading Logistics and Food Delivery Unicorn
Vice President

Improving Employee Productivity
Everise DX has enabled us to automate time-consuming and routine tasks, which has allowed our staff to focus on improving productivity and efficiency, ultimately improving our overall customer experience. Innovative digital experiences such as this continue to help us create a more engaging and rewarding experiences.
Major APAC Bank
CEO

Conversational Process Automation
Everise’s investments in technology, paired with their demonstrated excellence deploying a secure and scalable work-at-home solution make them the archetype for a resilient next-generation BPO.
Major APAC Bank
Head of HR

The Archetype for a Next-gen BPO
Everise’s investments in technology, paired with their demonstrated excellence deploying a secure and scalable work-at-home solution make them the archetype for a resilient next-generation BPO.
Bain & Company

Seriously Impressive Work-at-Home Transition
There was no pushback, and it was very much a partnership. We lost no productivity with Everise and we have not skipped a beat with quality. We've been seriously impressed.
Leading Job Search Platform
Vice President

Amazing Remote Work Culture
Great work environment. They quickly converted us from working in the office to working from home when COVID-19 began. They truly care about their employee’s wellbeing. Also, a lot of room for enhancing your career!
Customer Service Agent
McGregor, TX

A Crisis-resilient Partnership
These are the times when long term partnerships are formed. Our Manila team is an integral and critical part of our operation. I appreciate your team support, flexibility and creativity, ensuring the safety and continuity of our operations.
Leading Video Conferencing Platform
Technical Support Vice President
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