Omnichannel Japanese CX
One of the best strategies to manage a deluge of inbound volume is to proactively reach out to at risk members. However, how respond is their choice. At-risk populations want to talk on the phone, younger patients prefer chat and some in the middle favor interacting via Facebook or SMS. Utilizing intelligent Cloud contact center software that equips agents with the right information at the right time is critical in deploying this strategy.
Learn how the leading logistics and food delivery unicorn achieves dramatic success with GBJ Services and Globee.
A Proven Work-at-Home Leader
Some of Japan’s most important brands rely on the benefits of our crisisresilient, outsourced home-based support.
GBJ Services is a fast-growing Japanese CX company purpose-built to amplify our foundational commitment to innovation. Apply now or contact us to learn more.
Industries We Excel At
News and Insights
When the pandemic first broke out, Everise quickly transitioned over ninety percent of our workforce into remote work environments. Fast-forward to the present day, most of our champions are now working in the safety of their homes. In this installment of People of Everise, we’re introducing a new series - Live from our Living Room - where we interview our work-at-home champions in the comfort of their homes and learn more about them as they share a glimpse into their personal lives and how they’re adjusting to a new work environment.
It's been an eventful year and many unforeseen changes are now shaping the future of how we will work and function as a society. Uncertain market conditions have accelerated the adoption of intelligent tools that can ensure business and social continuity. One of these tools is Artificial Intelligence(AI), which is proving to be the champion that can provide dependable solutions to a post-pandemic world. By enabling us to improve how we work and automating robotic tasks, this smart technology is transforming different industries in profound ways.
We continue our celebration of diversity by featuring more of our people with Hispanic backgrounds in honor of Hispanic Heritage Month. Meet Roberto Sagastume, Site Director for Everise Guatemala. In this episode of People of Everise, Roberto describes the beauty of Guatemala and its rich cultural heritage, while sharing his passion for automobiles and the people-first culture within Everise.